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Privacy Policy

PRIVACY POLICY AND SECURITY: MALOSSISTORE´S COMMITMENT TO PRIVACY
 

At Malossistore we are committed to protecting your privacy. The Malossistore.com.au website (“the site”) is an Australian-based site and Malossistore takes all reasonable care to comply with the requirements of applicable Australian privacy and data protection laws, and to safeguard the information we gather from you in the course of processing and delivering your orders. Our Privacy Policy is detailed below, but if you have any queries which you feel are not answered adequately below, please feel free to email us at info@malossistore.com.au

 

What information do we collect? How do we use it?
The information we gather from customers helps us personalise and continually improve your shopping experience at Malossistore.

When you order, we need to know your name, email address, residential address (for credit card verification in the event of problems with payment), delivery address, credit card number and the card´s expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.

We will also ask you for your telephone number, which enables us to contact you if there is a problem with your order. For some international deliveries this number may be given to our courier or delivery agent to assist them in correct delivery of your order.

When you enter a contest or take part in some other promotional feature, we may ask for your name, address and e-mail address so we can administer the results of the contest and notify winners.

If you would like, you can also fill out a customer profile. While not required, information obtained from the customer profile questions helps us to learn more about our customers and is used to improve our customers´ shopping experience with us.

If you have registered your interest with Malossistore, and thereby given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. We may also send you personalized marketing materials. If at any time you wish us to stop contacting you, simply send an email to info@malossistore.com.au. Alternatively, you can click the option requesting that no further information be sent to you.

We may provide links to other sites, which will not be governed by this Privacy Policy. These sites may have their own privacy policies, which you should review before visiting them.

 

Payment information
When you place an order for goods, personal data provided by you can be transferred to a payment provider (e.g., E-Path), acting as data processor for this data. Such data will only be used by the payment provider for the purpose of processing your payment instructions. Your personal data will not be provided to third parties other than the financial institutions responsible for the chosen payment method. We will not sell information about you as an individual or your personal usage of the site. We may, however, share your information with affiliated Malossistore companies, third parties such as the payment providers, or with police or government authorities if required to do so by law.

 

Cookie usage
Malossistore currently uses session ‘cookies’ on the site. These cookies are used to maintain consistency within a browsing and shopping session by tracking each visitor's browser with a random, unique number. 
The cookie simply assigns a number and does not disclose any personal information about the person using the browser. No cookies are stored on your computer. Session cookies are completely removed when you close your browser. Cookies are used by most sites that offer electronic commerce facilities.

 

How does Malossistore protect customer information? Security of information
Malossistore has security measures in place to protect against the loss, misuse or alteration of the information you provide. We encrypt your personal information, including your credit card number, when transmitting over the internet, using SSL.

 

Your consent
We reserve the right to amend, modify or change, at any time and for any reason, our privacy policy and this privacy notice. In such event, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the site can use to recognise repeat users and allow us to observe visitor behaviour and compile aggregate data in order to improve the site and your experience of it. Please note that the information you enter can be transferred outside of Australia for the purposes of processing by Malossistore and its affiliates and in order to maintain customer accounts for you at other Malossistore websites. Any transfer of personal information outside of Australia is such a way as to ensure that information is processed only in accordance with the Australian federal data protection laws.

 

Updating information
If you wish to update or modify information previously provided by you to Malossistore, please choose the Account drop-down and update your information using the options provided on that page.